Meet the Team

We recognize that all of our patients are unique and deserve to receive orthodontic care that reflects their individual needs. Our experienced and talented team is committed to working with you and your family to create a comfortable, stress-free, and rewarding orthodontic experience every time you visit our practice. We are pleased to welcome you and your family, and we look forward to working with you.

 

Ana

Public Relations and Financial Auditor

I enjoy working with our patients and their families, ensuring everything goes smoothly. It’s fun to watch a person’s excitement at starting treatment, seeing their excitement grow as their smile changes, and celebrating with them when they finish! As a New Patient Coordinator, I guide people through getting started with our office and love being there at the beginning. I also handle our in-house and external marketing and financial matters.

Outside the office, I love to travel, mainly abroad, and do so every chance I get. I enjoy learning about other cultures, especially their customs and traditions.

 

Becky

Clinical Coordinator

I’m here to take care of all things pertaining to the clinic, including managing the patient flow, ordering supplies, staff coordination, and putting together new-patient records. The past 16 years have been full of smiles—smiles from our patients whose lives and self-esteem have been changed by orthodontic care, and smiles from my coworkers who provide an endless supply of support. We are like a family here, and each one of us has our patients’ best interests at heart. Good spirit and moral—that’s what makes a good team!

 

Diana

Scheduling Coordinator and Front Desk

I like meeting new people and building strong relationships with them. Seeing smiling faces come through the doors, listening to patients’ stories and laughing at their jokes, and helping them, make me happy. It’s amazing to watch a person gain confidence and feel more secure in their appearance, all thanks to a new smile! I work at our front desk, where I answer the phones and manage the schedule.

My home life revolves around my two daughters. I am a Sunday school teacher for kids and enjoy participating in church activities.

 

Espie

Chairside Assistant and Lab Coordinator

Every day I’m surrounded by remarkable people, all working hard to develop their most beautiful smile! I never get tired of watching a person’s self-esteem and confidence transform as their new smile takes shape. I assist Dr. Allen with orthodontic procedures. I also take X-rays, take and pour appliance impressions, and work in our onsite lab, making custom appliances and retainers. I’m glad to be part of helping people love their smiles!

I’ve been married to my wonderful and supportive husband for 30 years. I have four amazing children and four incredible grandchildren. I spend all my spare time with my family.

 

Lisa

Bookkeeper

I like working with Dr. Allen and our amazing team. Each person brings their own strengths to the office and we work together to deliver the best care experience for our patients. I assist Dr. Allen with all of the Allen Orthodontics finances. This includes handling accounts payable, our employee payroll, and making bank deposits. I also track and order our office supplies.

I was born and raised here in El Paso. My husband’s name is Brad and I have three daughters: Ally, Blair, and Caylee. Our family loves volleyball. We also like traveling to visit extended family in Texas, Arizona, and California.

 

Norma

Office Manager and New Patient Coordinator

I like taking care of our patients, their parents, and our amazing staff. It takes a great collaboration between our practice, the patient, and their family to achieve the most remarkable finished smiles. I manage and oversee staff training. I also help patients as they start their transformation. I review their treatment plan, discuss options, and encourage questions. It’s essential the family is able to make an educated decision about the new smile!

My wonderful husband, Mike, and I have four daughters, one grandson, and Dexter, our beautiful dog. I like antique shopping, traveling, time with loved ones, and cheering for the Dallas Cowboys.

 

Samantha

Orthodontic Assistant

I love seeing our patients transform, from start to finish. Those awesome “Allen Smiles” can’t be beat! It warms my heart to know patients leave our office happy and wanting to smile. We spend so much time together we become friends; I can’t imagine something more fulfilling than helping my friends achieve a lifetime of smiles! I work chairside, assisting Dr. Allen with procedures including placing braces, adjustments, and emergency care.

I’m happily married and have two loving children. I love the outdoors and am a big sports person, which means I always have something to talk about with patients!